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Hospital volunteer talking to patient


Accessing health services and finding your way around the system can feel complicated. This page includes information and advice to help you get the help you need.

Mental Health

Man on bench with his head in his hands

Mental health difficulties are very common, one in four of us will have problems with our mental wellbeing at some time in our lives. More information can be found on the Mental Health page.



Elderly man

If you are concerned that a family member has dementia, the first step is to arrange for them to see a GP.  There is a wide range of support available in Peterborough for people with dementia, including advocacy, dementia advisers, dementia cafés, activities, information and peer support.  More information can be found on the Dementia page.


Hospital stays and hospital discharge

Lady with carer

If you are recovering from an illness or a stay in hospital you may need some help when you get home. This could be practical help like getting in and out of bed, washing, dressing and making a meal, or helping you to get back on your feet again. The hospital might arrange for you to have ‘intermediate care’, which is a health funded service and is to provide you with some short term support. It might also be used to prevent a hospital admission.

Our intermediate care team will determine the most appropriate support for you. Once this assessment has been carried out there are a number of highly trained, specialised teams who can aid your recovery:  These include:

  • Hospital at home

  • Intensive Community Rehabilitation Team

  • Rapid Response

  • Assistive Technology

  • Acute Respiratory Assessment Service

You may also be able to receive support from the Reablement Team or there may be some equipment that we can provide to help you.

NHS Continuing Healthcare

Two nurses in hospital

As part of your social care assessment, it may be identified that you may also need help and support with your health needs for which we can arrange a healthcare assessment. The healthcare assessment will find out if you are entitled to free NHS continuing healthcare.

If you remain living at home, the NHS will pay for healthcare services from a community nurse or specialist therapist and personal care, such as help with bathing and dressing.

If you move into a nursing home, the NHS will pay for all your care home fees, including board and accommodation if this is considered to be part of your overall care need.Iff you do not qualify for NHS continuing healthcare then you may have to pay for some or all of your care, although the NHS will still provide for your medical needs.         


Sensory Impairment

Visually impaired lady typing

The term sensory impairment encompasses visual loss (including blindness and partial sight), hearing loss (including the whole range) and multi sensory impairment (which means having a diagnosed visual and hearing impairment with at least a mild loss in each sense, or deafblindness).  

Peterborough City Council carries out specialist assessments for people with sensory impairment and can supply a variety of equipment which aims to increase your safety, confidence and independence both in the home and outdoors. We provide rehabilitation and commission support for you so that your independence and quality of life can be improved within your home and community.  Information on registering as sight or hearing impaired can be found on the Peterborough City Council website.


Learning Disability Annual Health Checks

Learning Disability Health Check form

If you have a learning disability you can ask your doctor for a free Annual Health Check.

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