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Help to live at home

Carer helping with medication

Help to live at home

We want to support you to live independently in the community for as long as possible. This section provides details of support that is available to help you do this.

You can find information on Personal Assistants on our Personal Assistants Network

Equipment and adaptations to help you stay safe at home can be found on our Equipment Catalogue.

Meals, housework and laundry

Lady preparing lunch

There are a range of organisations who can help you with household tasks.  You can search for ‘home care providers’ and ‘domestic support’ in the category lists on this page.


Our hot meals service, provided by ICare, can a deliver a daily hot meal and dessert to people in their own homes, all year round between 12 noon and 2 pm. We can also arrange to supply you with frozen meals and a microwave oven if needed. Anyone who lives in Peterborough can apply.

Additional services are a home shopping service and a sandwich pack delivered with the hot meal ready for tea time.

You can find out more on ICare's website.

DIY and maintenance jobs

Handyman's tool belt

The council runs a Handy Person Scheme.  The handyperson scheme offers assistance to households solely occupied by vulnerable, older and/or disabled residents. This service is to maintain, repair and to assist people to continue to live independently in their home and is mainly for small non-urgent repairs.  

Keeping your home warm

Keeping warm in winter

The Care and Repair service offer help and advice about keeping your home warm, safe and dry during the winter months. We can also put you in touch with other organisations that may be able to help, subject to eligibility:

  • access to small amounts of gas safety council funding which may be used for gas issues

  • access to central heating and boiler replacement grants

  • vulnerable and disabled people assistance with charitable funding searches

  • external wall insulation scheme for park homes

If you were born on or before 5 January 1953, you may be eligible for between £100 to £300 in winter fuel payments.


LEAP (Local Energy Advice Programme)


LEAP (Local Energy Advice Programme) is a new free energy and money saving advice service.


Equipment to keep you safe and adapting your home

Man fitting bathroom

Peterborough City Council’s Care and Repair team aims to prevent falls, accidents and improve the home environment. Much of this work involves adapting people’s homes, for example installing grab rails, ramps, stair lifts and even building extensions.  You can find out about equipment on our Equipment and Adaptations page.


Technology Enabled Care/Assistive Technology

Lifeline wristband

Technology Enabled Care covers a wide variety of equipment and devices, both simple and complex that can promote your independence and enable you to live at home for longer.

You can find out more on our Technology Enabled Care page.


Home Care Guidance

A guideline provided by the National Institute for Health and Care Excellence (NICE) covers the planning and delivery of care for older people living independently in their own home. The guideline aims to promote independence and to ensure safe and consistent home care services for older people. The guideline is for:

  • Health and social care practitioners
  • Home care provider organisations
  • Home care managers and workers
  • Older people using or planning to use home care services, and their carers.

View the full NICE guideline on home care.


Elderly man with kettle

If you struggle to carry out everyday tasks, you can get support to help you do things easily and safely, which may help you to live independently.  If you think that you need help from Adult Social Care you can contact us and we will assess your needs and eligibility to receive services.


We may offer you a period of Reablement.  Reablement means giving people over the age of 18 years old the opportunity, motivation and confidence to relearn or regain some of the skills they may have lost as a consequence of poor health, disability, impairment or accident.

The reablement service provides intensive reablement for people who are in need of support and is available for a maximum of six weeks. 

Reablement offers a chance for you to gain new skills that can help develop and maintain your independence.

As well as the satisfaction people gain from being able to do more things for themselves, input from the reablement service is likely to lead to less need for longer term care and support and often no ongoing care is required.  You can find more information on our Reablement page.

Eligibility for social care support and social care assessment

Man writing on pad

Social Care Assessment

If you struggle to carry out everyday tasks, you can get support to help you do things easily and safely, which may help you to live independently. 

We can give information and advice to help you find the care and support that you need. We may be able to give you equipment or show you activities that will improve your ability, known as reablement.

A social care assessment is a simple discussion to find out how much care and support you may need and what options are available to you.

An assessment must be carried out to help us decide whether you need care and support to help with your everyday life. It will be carried out by a trained assessor, such as a social care worker, who will consider things like:

  • your needs and how they impact on your wellbeing - for example, you may need help getting dressed or getting to work
  • the outcomes that matter to you – for example, whether you are lonely and want to make new friends
  • your other circumstances - for example, whether you live alone or whether someone supports you
  • depending on your circumstances, there may be a charge for your support.

The aim of an assessment is to get a full picture of your needs, goals and outcomes of support you may need.

The law says that we must consider other things that could contribute to your outcomes. This might mean offering you a period of reablement, or referring you to a voluntary sector organisation. We are also required to consider the wider needs of your family.

Request an assessment

To request a social care assessment, please contact the Adult Early Help Team on 01733 747474. If you would prefer to complete a self-assessment we will offer you support to do so.

The information gained from your social care assessment will help to make a decision on which services are required to meet your needs to maintain your independence.

Eligibility for social care help

Adults that meet the eligibility criteria for support are defined as their needs are caused by physical or mental impairment or illness. As a consequence, there is or is likely to be, a significant impact on their wellbeing. The result of these needs are that they are either unable to achieve two or more specified outcomes:

  • managing and maintaining nutrition
  • maintaining personal hygiene
  • managing toilet needs
  • being appropriately clothed
  • being able to make use of the home safely
  • maintaining a habitable home environment
  • developing and maintaining family or other personal relationships
  • accessing and engaging in work, training, education or volunteering
  • making use of necessary facilities or services in the local community including public transport and recreational facilities or services 
  • carrying out any caring responsibilities the adult has for a child.

An adult is to be regarded as being unable to achieve an outcome if the adult:

  • is unable to achieve it without assistance
  • is able to achieve it without assistance but doing so causes the adult significant pain, distress or anxiety
  • is able to achieve it without assistance but doing so endangers or is likely to endanger the health or safety of the adult, or of others
  • is able to achieve it without assistance but takes significantly longer than would normally be expected.

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