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Carers Direct Helpline

Carers Direct Helpline

Call the Carers Direct helpline on 0300 123 1053 if you need help with your caring role and want to talk to someone.

If you're busy at certain times of the day, send the Carers Direct helpline a text message and ask for an adviser to call you back at a time that is convenient to you.

The helpline is available for people caring for someone in England.

Who to contact

Telephone
Website
Carers Direct website
Notes

If you're a carer, the Carers Direct helpline advisers can give you information on topics such as:

  • carer's assessments
  • benefits for carers
  • direct payments
  • personal budgets
  • taking time off work
  • starting or going back to work

The Carers Direct helpline advisers can also put you in touch with specialist national or local sources of help, including social care, healthcare and self-help networks and forums.

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