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Assistive Technology (also known as Technology Enabled Care)

Lady with Lifeline necklace

Technology Enabled Care

'Technology enabled care' is devices or systems that support you to maintain or improve your independence, safety and wellbeing.

Some of the benefits of technology enabled care are:

  • increasing independence and confidence
  • managing or minimising risk
  • supporting and reassuring family carers
  • reducing the need for a care package
  • preventing hospital admission
  • supporting early hospital discharge
  • delaying or preventing the need for residential care

The council's TEC Team

Peterborough City Council logo

The TEC team provides guidance, training and advice to citizens and professionals.

When appropriate, we can loan assistive technology to support the independence and safety of people living in Peterborough.

We can also provide reassurance and support for family members. People are happier and healthier when they can remain as independent as possible in their communities.

Our services:

  • prevent, reduce and delay the need for formal care services
  • support informal carers
  • help communities build resilience

You can ask for a referral to the TEC Team by calling Peterborough City Council on 01733 747474.

How can TEC make life easier?

Medication wristwatch

Medication Prompts

There are different ways to remind people to take their medicine. It is best to use existing systems before trying new ones. This could mean:

  • using the calendar on a mobile phone
  • using an existing smart home assistant
  • downloading an app which prompts you to take medication
  • using a multi alarm wrist watch or clock

If these do not work, we would discuss the use of an automated pill dispenser. Alarms can be added to the box to raise alerts if medication is not taken.

If you are struggling to manage a complicated medication schedule, speak to your GP or pharmacist. They can review your medication with you.  You can find out more about medication prompts at Pivotell.

Epilepsy

Seizure activity is often complex but certain types of seizure can be detected electronically via combinations of continuous movements, noise and in some cases pulse rate change. Detectors are usually used overnight under the mattress of your bed but there are alternative options which you can wear. Alerts can be raised via a pager or a smart device.

Door alarms

If you have a cognitive impairment, door alarms can help to ensure your safety by notifying someone else if you go through a door. Alarms can be applied to internal or external doors and can provide reassurance for family members.

Home activity sensors

These can assess how you are managing at home by looking at your activity levels around the property over a period of time. With this information we can support you and your carers to make informed decisions about support options to maximise independence where possible.

Just Checking uses small motion detectors to check on the movements and activity of a person. Find out more about Just Checking.

Falls Detector

You can wear these devices alongside a community alarm pendant. They can detect a series of events such as an impact, a change of height and acceleration. Using this information the falls detector can raise an alert independently of the wearer to indicate that there may have been a fall.

If you have a fall you will be able to get help more quickly. Having these devices can help you to feel more confident when walking around your home and can provide piece of mind to family members.  For overnight we may also suggest a bed sensor in addition, or instead of, a falls detector. This will raise an alert if you do not go to bed or are out of bed during the night for an unusual period of time which might indicate a problem.

Home safety

This includes smoke or flood detectors to raise alerts remotely when activated. Other solutions include panic buttons, smart doorbells.

Lifeline and Telecare Sensors + Personal Alert Wristband

Lifeline wristband

Telecare

Telecare is a system of sensors used to help monitor a person’s environment and behaviour in their home or community and identify where they might need help or support. The devices can be anything from a basic alarm system to sensors to alert someone if a person has left their home or may have had a fall. The sensors are connected to a 24/7 response centre.  The response team can provide advice and support and importantly take action, whether that be deploying the emergency services or alerting a family member.

The council is working with Cross Keys Homes to provide LifeLine telecare solutions. Cross Keys Homes operates a LifeLine emergency alarm and telecare service. This service has successfully supported people to remain independent in their own homes, in sheltered and extracare housing and also in supported living. 

LifeLine is a lightweight pendant worn like a necklace or around the wrist. It also comes with a base unit that connects the pendant to the phone line. Telecare sensors use the telephone landline to automatically raise an alert to the monitoring centre where named responders/key holders or the emergency services are called.  

For more information on telecare ccontact the Adult Early Help Team on 01733 747474.

Personal Alert Wristband

Are you concerned about leaving the house? Do you enjoy the security of your LifeLine when you are at home but worry what will happen if you have a fall or accident while you are out?

The LifeLine Personal Alert Wristband is the answer to your worries, giving you and your family the security and peace of mind that LifeLine can be easily contacted even when your pendant can’t be used.  

What is it?

The Lifeline Personal Alert Wristband is a flexible silicone bracelet, that contains your unique personal identification number and the LifeLine Control Centre telephone number with the wording ICE (in case of emergency).

The wristbands is soft and comfortable to wear, just like a piece of jewellery. Except this little diamond could save your life!  

How does it work?

LifeLine Personal Alert Wristbands are designed to be worn when you leave the house. In the event of an accident or other medical emergency, it is easy for anyone coming to your assistance to find the LifeLine number on your wristband and then call our Control Centre. Then we can give anyone attending to you  any medical information you have agreed to share, such as the fact you are diabetic or epileptic etc. We will also let you Key Contacts know what has happened and even contact the emergency services.  

We are able to store any information you feel would be useful in an emergency, such as contact details for your family, health information and any existing conditions. All this information helps any first aiders or paramedics to treat you quickly and without you worrying. You will also know that your family and friends will be informed, so you don’t need to panic about remembering phone numbers.

You can gain this added feeling of security from just £15 for the first year and £10 per year in subsequent years. This price includes your wrist band and Alert ID registrations set-up, and we will call you once a year to check your details are up to date. Apply here, by filling in the online application form.

Smart Flat

Kingfisher Court

Assistive Technology Smart Flat - Peterborough

A new Assistive Technology flat, designed to showcase how the latest technology can support independent living, is now open at Kingfisher Court, Peterborough.

The equipment is fully operational from voice activated bed sensors, to property exit sensors and medication reminders. The Lifeline personal alarm system is also live so you can see how the control centre responds to calls.

You are welcome to come along and visit the SMART flat by appointment. To book a time slot please call Peterborough City Council on 01733 747474 ((option Adult Social Care) or email:  adultsocialcare@peterborough.gov.uk giving your name, address and phone details. 

We look forward to seeing you.

 

Energy Saving

Heating control

There are lots of ways that modern technology can help you to save energy and control your home environment from your mobile phone, tablet or laptop. Some of them are detailed below:

Smart Meters

Smart meters are the next generation of gas and electricity meters. Together with their accompanying in-home displays, smart meters will help you keep track of the energy you use in your home, and will cut out the need for meter reading.  The UK Government plans for every home and business in the UK to have a smart meter for electricity and gas by the end of 2020. 

Smart Heating Controls

Smart thermostats are a new type of heating control which connect to the internet, allowing them to be accessed and adjusted remotely. They can give you much greater control over your heating, from wherever you are, at any time of day. There are a range of different smart heating controls currently on the market - each works slightly differently and has different features. 

Smart Plugs

A smart plug is a device that plugs into an ordinary socket. The device itself has its own outlet, so in a sense it's like an extension. Instead of plugging your lamp into the wall, you plug it into the smart plug (which is itself plugged into the wall). The benefit is that the smart plug can be controlled remotely, whether by using a home automation smart hub or connecting to the smart plug with the relevant mobile app. Some plugs are even programmable so that they automatically turn on or off depending on certain timers or events.

Keeping in touch

social media images

Video calling 

Video calling is a means for people to keep in touch with each other, particularly if family and friends are not local. To be able to make a video call you will need a telephone with a video display, capable of simultaneous video and audio for communication in real time.  This is particularly useful for people who are deaf or speech impaired, who can use them with sign language.

Social media

This can be used to promote social inclusion and enable individuals to communicate with family and friends. From online personal support networks to meal sharing initiatives, social media can promote independence, reduce social isolation and address the issue of digital exclusion among disadvantaged groups, enhancing their overall well being.

Social media can be accessed from Smartphones, tablets, laptops and computers.

Smart Technology and Apps

Image of a mobile phone displaying My Health app

Mobile devices and apps are increasingly being used to monitor health, wellbeing and fitness. Apps can be downloaded to monitor a variety of issues including, but not limited to, food intake, mood, advice on public health (for instance giving up smoking) as well as linking with health devices to monitor blood pressure and weight. Apps can also be used to access information and advice and services offered by the NHS, local authority and other providers.

A new app to help people find NHS services in the Cambridge & Peterborough area has been launched by Cambridgeshire and Peterborough CCG. The app, called MyHealth Cambridgeshire & Peterborough CCG is designed for iPhone and iPad and you can download it from the Apple app store.

The app provides up-to-date information about the locations and opening times of a range of health services in the area.

It will show you services which are currently open, and also services which are currently closed, but that will open soon or the next day. Where a service has multiple opening times in a day such as morning and evening, two entries will appear as a choice for users.

Equipment and Assistive Technology listings

You can find a range of equipment and assistive technology on our Equipment and Living Aids page.

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