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Accessibility statement for the Peterborough Information Network

This website is run by Peterborough City Council. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to: 

  • change colours, contrast levels and fonts 

  • zoom in up to 300% without the text spilling off the screen 

  • navigate most of the website using just a keyboard 

  • navigate most of the website using speech recognition software 

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

How accessible this website is 

Parts of this website are not fully accessible. For example: 

  • some pages and document attachments need general improvements 

  • some tables need row headers 

  • some images need alternative text or improved alternative 

  • some document are not fully accessible 

  • some url links are broken 

How to request content in an accessible format 

If you need information in a different format contact us and tell us: 

  • the web address (URL) of the content 

  • your name and email address 

  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF 

Reporting accessibility problems with this website 

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us. 

Enforcement procedure 

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS). 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). 

Technical information about this website’s accessibility 

The council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. 

Non-accessible content 

The content that is not accessible is outlined below with details of: 

  • where it fails the success criteria 

  • planned dates for when issues will be fixed 

1 Some tables in content do not have table row headers when needed. We plan to fix this by March 2022. 

2 Some pages and document attachments need general improvements. We plan to fix this by March 2022 

3 Some images need alternative text or improved alternativeWe plan to fix this by February 2022 

4 Some document are not fully accessible. We will remove and have removed many PDFs as a point or principle. However some are policy documents (and are exempt from the regulationsand others are descriptions of legal processes and can’t be added to a web page as HTML, nor turned into a video. We currently do not have any plans to make them accessible. 

5 some url links are brokenWe plan to fix the majority of errors by March 2022 and will then conduct checks on an ongoing basis. 

Content that's not within the scope of the accessibility regulations 

Live audio and video 

How we tested this website 

This website has been tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, through an external audit by IDOX  

What we're doing to improve accessibility 

We have already made significant changes to the technical web design of our Peterborough Information Network website. This work was undertaken by the web developer IDOX. We are improving areas were we fail compliance and this is laid out in our section above headed ‘non-accessible content’. 

Last statement update

This statement was last updated on 16  December 2021.