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Local Account (Adults)

Local Account for Adult Social Care The purpose of the Local Account is to provide information on Adult Social Care. This includes where we are doing things well, where we think we can improve, and how we are planning for the opportunities and challenges ahead.  ​ The Local…

Adults Fact Sheets - Information to help you stay independent, safe and well

This page includes the following Fact Sheets: Home Service Delivery Team The Peterborough City Council Home Service Delivery Team brings together teams across Adult Social Care and Housing. It focuses on keeping you living safely and independently in your home for as long as possible.…

Care and support for people in prison (Adults)

Care and support for people in prison Since April 2015, people detained in a prison or approved premises within Peterborough are entitled to an assessment of their eligibility for care and support.   Eligible care and support needs may include: help with personal care, such…

Housing Options (Adults)

Housing Options You should be able to stay in your own home for as long as you want.  You can find lots of helpful advice on remaining at home on our Staying independent pages. To find out how well your home suits you, you can…

Information and Advice (Adults)

Information and Advice Peterborough City Council is committed to developing and providing good quality information and advice for existing and future users of our services and their carers and families.  You can find lots of useful information here on the Peterborough Information Network. We will…

Hate Crime (Adults and Local Offer)

Hate Crimes Hate crimes can be committed against a person or property, and are crimes which the victim or any other person perceives to be motivated by hostility or prejudice towards any aspect of a person’s identity, namely: Disability Race or ethnicity Religion or belief…

Customer Surveys (Adults)

Adult Social Care Customer Surveys All councils with social services responsibilities are required to undertake an annual survey of service users and a biennial survey of carers.  On this page you can find links to the latest national and local results.

Staying independent (Adults)

Living independently - for longer Most people over the age of 85 are able to remain living independently in their own homes in Peterborough. There are lots of things you can do remain living independently in the community for as long as possible. This section…

Compliments, comments and complaints (Adults)

Adult Social Care compliments, comments and complaints Peterborough City Council is committed to providing high standards of service. You can help us to do this by telling us when we do something right or when things go wrong. Most complaints can be resolved locally, by…

Dementia (Adults)

Dementia If you are concerned that a family member has dementia, the first step is to arrange for them to see a GP.  The word dementia describes a set of symptoms that may include memory loss and difficulties with thinking, problem-solving or language. Dementia is…
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