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Adult social care compliments, comments and complaints

Adult Social Care compliments, comments and complaints Peterborough City Council is committed to providing high standards of service. You can help us to do this by telling us when we do something right or when things go wrong. Most complaints can be resolved locally, by…

Assistive Technology (also known as Technology Enabled Care)

This page includes information on a range of living aids.  These can be called Assistive Technology or Technology Enabled Care'. Technology enabled care refers to devices or systems that support a person to maintain or improve their independence, safety and wellbeing. It tends to refer to…

Care and support for people in prison

Care and support for people in prison Since April 2015, people detained in a prison or approved premises within Peterborough are entitled to an assessment of their eligibility for care and support.   Eligible care and support needs may include: help with personal care, such…

Caring for someone

Caring for someone A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support. If someone relies on you to look after them, making time for…

Dementia

Dementia If you are concerned that a family member has dementia, the first step is to arrange for them to see a GP.  The word dementia describes a set of symptoms that may include memory loss and difficulties with thinking, problem-solving or language. Dementia is…

Fact Sheets - General Information About Adult Social Care

This page includes the following Fact Sheets: 1 - Care Act 2014 A brief description of the changes that came in through the new legislation, the Care Act 2014. A2 - Your Care and Support Assessment If you are facing a major change in your…

Fact Sheets - Help at Home and Preventative Support (Adults)

This page includes the following Fact Sheets: B1 - Care and Support Plans A care and support plan is a document that details the things you wish to achieve as part of your care and support, that have been agreed between you and the council. B2…

Fact Sheets - Housing and Future Planning

This page includes the following Fact Sheets: Planning for Retirement When nearing your retirement age, it would be a good idea to start planning ahead about things you may need to do, such as reviewing your care and support package with us, looking at your finances, checking…

Fact Sheets - Information for Carers

This page includes the following Fact Sheets: Being a Carer A carer is someone who helps another person, usually a relative or friend, in their day to day life. This is not the same as someone who provides care professionally or through a voluntary organisation. Breaks for…

Fact Sheets - Money Management (Adults)

This page includes the following Fact Sheets: Self-funding care A self-funder is someone who pays the full cost of their care and support, because they either do not meet the rules on eligibility, or following a financial assessment have sufficient funds to pay the full…

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