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Advice & Information

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Community Information (Adults)

On this area of the Peterborough Information Network you can find links to lots of useful information in the community. You can also find information on the Getting Out and About pages.

Compliments and Complaints (Local Offer)

We are committed to providing high standards of service. You can help us to do this by telling us when we do something right or when things go wrong. If you want to make a compliment/complaint about a particular service, please contact the organisation that…

Compliments, comments and complaints (Adults)

Adult Social Care compliments, comments and complaints Peterborough City Council is committed to providing high standards of service. You can help us to do this by telling us when we do something right or when things go wrong. Most complaints can be resolved locally, by…

Customer Surveys (Adults)

Adult Social Care Customer Surveys All councils with social services responsibilities are required to undertake an annual survey of service users and a biennial survey of carers.  On this page you can find links to the latest national and local results.

Dementia (Adults)

Dementia If you are concerned that a family member has dementia, the first step is to arrange for them to see a GP.  The word dementia describes a set of symptoms that may include memory loss and difficulties with thinking, problem-solving or language. Dementia is…

Deprivation of Liberty Safeguards Peterborough (Adults)

Deprivation of Liberty Safeguards Peterborough The Deprivation of Liberty safeguards are part of the Mental Capacity Act 2005. They aim to make sure adults in care homes, hospitals or supported living are looked after in a way that does not inappropriately restrict their freedom. The safeguards should ensure…

Domestic violence and abuse

Domestic violence or abuse can happen to anyone. Find out how to recognise the signs and where to get help.  Domestic violence, also called domestic abuse, includes physical, emotional, economic and sexual abuse in couple relationships or between family members.   It call also include coercive…

End of life care (Adults)

Planning for the future End of life care refers to health care of those with a terminal condition which has become advanced, progressive and incurable. People often want to spend their last days at home and this is usually possible with the right planning and support.…

Equipment and Living Aids (Adults)

Household gadgets and equipment to make life easier If you, or someone you know, struggles with everyday tasks, there might be gadgets or equipment to help make life easier.    

Equipment, Adaptations and Occupational Therapy (Adults)

Equipment, Adaptations and Occupational Therapy Most people want to stay in their own home and maintain their independence for as long as possible. There are practical steps you can take to help you remain in control and a lot of different equipment and daily living…