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Accessibility statement for the Peterborough Information Network

This website is run by Peterborough City Council. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:  change colours, contrast levels and fonts  zoom in up to 300%…

Local Account (Adults)

Local Account for Adult Social Care The purpose of the Local Account is to provide information on Adult Social Care. This includes where we are doing things well, where we think we can improve, and how we are planning for the opportunities and challenges ahead.  ​ The Local…

Adults Information Sheets - Information to help you stay independent, safe and well

This page includes the following Information Sheets. information sheets are easy to print  Please note. All our information sheets are easy to print  Request an accessible format  If you use assistive technology (such as a screen reader) and need a version of this document in…

Care and support for people in prison (Adults)

Care and support for people in prison Since April 2015, people detained in a prison or approved premises within Peterborough are entitled to an assessment of their eligibility for care and support.   Eligible care and support needs may include: help with personal care, such…

Compliments and Complaints (Local Offer)

We are committed to providing high standards of service. You can help us to do this by telling us when we do something right or when things go wrong. If you want to make a compliment/complaint about a particular service, please contact the organisation that…

Housing Options (Adults)

Housing Options You should be able to stay in your own home for as long as you want.  You can find lots of helpful advice on remaining at home on our Staying independent pages. To find out how well your home suits you, you can…

Information and Advice (Adults)

Information and Advice Peterborough City Council is committed to developing and providing good quality information and advice for existing and future users of our services and their carers and families.  You can find lots of useful information here on the Peterborough Information Network. We will…

Customer Surveys (Adults)

Adult Social Care Customer Surveys All councils with social services responsibilities are required to undertake an annual survey of service users and a biennial survey of carers.  On this page you can find links to the latest national and local results.

Compliments, comments and complaints (Adults)

Adult Social Care compliments, comments and complaints Peterborough City Council is committed to providing high standards of service. You can help us to do this by telling us when we do something right or when things go wrong. Most complaints can be resolved locally, by…

Staying independent (Adults)

Living independently - for longer Most people over the age of 85 are able to remain living independently in their own homes in Peterborough. There are lots of things you can do remain living independently in the community for as long as possible. This page …