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Customer Surveys (Adults)

Adult Social Care Customer Surveys All councils with social services responsibilities are required to undertake an annual survey of service users and a biennial survey of carers.  On this page you can find links to the latest national and local results.

Dementia (Adults)

Dementia If you are concerned that a family member has dementia, the first step is to arrange for them to see a GP.  The word dementia describes a set of symptoms that may include memory loss and difficulties with thinking, problem-solving or language. Dementia is…

Domestic violence and abuse

Domestic violence or abuse can happen to anyone. Find out how to recognise the signs and where to get help.  Domestic violence, also called domestic abuse, includes physical, emotional, economic and sexual abuse in couple relationships or between family members.   It call also include coercive…

End of life care (Adults)

Planning for the future End of life care refers to health care of those with a terminal condition which has become advanced, progressive and incurable. People often want to spend their last days at home and this is usually possible with the right planning and support.…

Equality and Diversity (Local Offer)

Equality and Diversity Equality is about ensuring everybody has an equal opportunity, and is not treated differently or discriminated against because of their characteristics. Diversity is about taking account of the differences between people and groups of people, and placing a positive value on those…

Hate Crime (Adults and Local Offer)

Hate Crimes Hate crimes can be committed against a person or property, and are crimes which the victim or any other person perceives to be motivated by hostility or prejudice towards any aspect of a person’s identity, namely: Disability Race or ethnicity Religion or belief…

Housing Options (Adults)

Housing Options You should be able to stay in your own home for as long as you want.  You can find lots of helpful advice on remaining at home on our Staying independent pages. To find out how well your home suits you, you can…

Information and Advice (Adults)

Information and Advice Peterborough City Council is committed to developing and providing good quality information and advice for existing and future users of our services and their carers and families.  You can find lots of useful information here on the Peterborough Information Network. We will…

Local Account (Adults)

Local Account for Adult Social Care The purpose of the Local Account is to provide information on Adult Social Care. This includes where we are doing things well, where we think we can improve, and how we are planning for the opportunities and challenges ahead.  ​ The Local…

Mental capacity and planning for the future (Adults)

Mental capacity and planning for the future There may come a time when you are unwell and cannot tell the people around you what you do and do not want. By making plans now, you can record your preferences for treatment and care so that…