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Emergency Support for Carers Service

The Emergency Support for Carers Service is in place to help carers of adults, if an emergency arises.  

The purpose of this service is to arrange temporary replacement care for someone who is dependent on a carer for providing ‘necessary care’

The service is for a maximum of 48 hours (longer if the emergency happens over a bank holiday or weekend period) and, for those in eligible circumstances, support is free of charge. The service will normally take place in the home of the adult being cared for. 

The service can offer peace of mind by providing a service during such unplanned events as:

  • a carer being admitted to hospital or having other urgent health needs
  • there being a family emergency (for example, if a close relative is taken ill)
  • there being a risk to the carer’s employment on a particular occasion; or
  • a carer needing to attend the funeral of a close friend or relative.

Who to contact

Contact Name
Emergency Support for Carers Service
Parent Organisation
Peterborough City Council Adult Social Care

Other Details