For those of you who are having to self-isolate due to age or an underlying health condition or if you have been identified as a high risk group we can support you with the help you may need.
If you receive home dialysis or any other form of automated medication you'll receive personal updates when your supply will be interrupted as far in advance as possible and provide support during major interruptions.
People with children under 12 months or expectant mums
If you have young children or are pregnant we'll contact you as a priority if there is going to be an interruption to your water supply.
If you are caring for a loved one, we can help support you manage their account by registering for our nominee scheme. By registering them onto the Priority Services Register, we can contact you as their nominee in the event of any changes or disruption to their water supply to ensure they can get the help they need.
Other needs are also looked after by Anglia Water. Please click on the website below.