Working Families (changing the way we live and work)

Working Families 

Our vision

We want to achieve a society in which everyone can fully meet their work and caring responsibilities, where all parents and carers have an equal opportunity to find and progress in secure, paid work.

Our mission

Our mission is to remove the barriers that people with caring responsibilities face in the workplace. We drive positive change by supporting and advocating for working parents and carers, collaborating with employers to build flexible and family-friendly cultures, and influencing government policy.

Our helpline

Working Families provides advice to parents and carers who work or wish to work. We have a legal helpline for free advice on maternity, paternity and flexible working rights, problems at work, discrimination and in-work benefits. The helpline is run by a team of solicitors and advisers and has an Advice Quality Standard Quality Mark. Call 0300 012 0312 or use our online help form.

Our website offers a wealth of advice and information on employment rights and benefits for working parents. 

You might find our services useful if you work in a children’s centre, family information service or a citizens advice bureau. Or you may be a midwife, a youth worker or some other voluntary or local authority service provider who works with parents.

We run the ‘Waving not drowning’ network for parents of disabled children, and carers, offering support and advice for those who are in work, or who wish to work. We also run a Facebook Group you can join - 

Who to contact

0300 012 0312 0300 012 0312
Working Families
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Where to go

Working Families
Cambridge House
1 Addington Square


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Working Families provides free legal advice on employment and benefit issues for working parents and carers.


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