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At Carelink24 we believe that peace of mind should be available to everyone, no matter their situation. A Carelink alarm is an ideal link between a vulnerable person and someone that can help.

Let's imagine that you are at home enjoying your favourite TV show or doing a spot of cleaning. All of a sudden you start feeling unwell or have a fall. In these situations, simply press the button on your pendant and our emergency team will receive your call for help. We believe using your alarm is easier than making yourself a cup of tea! 

For more information about how the Carelink Alarm works please visit our guide here:

To find out more about our service, please call our friendly team on 0800 007 544, who will answer any of your questions and can even arrange for your new alarm to be delivered the very next day. You can also send us a message on our Contact Us page or place your order online.



Carelink Personal Alarms provides peace of mind every day to many elderly and vulnerable people. If you think you might know someone who would be interested in our products and services then please fill out our referral form and we will aim to get in touch with them as soon as possible:

We can set up the personal alarm service within 24 hours of receiving a customer order either online or over the phone.

Who to contact

Contact Name
Olive Collins
0800 0076 247 0800 0076 247
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Where to go

40 Barnard Road
Bowthorpe Employment Area,


View NR5 9JB on a map


Referral not required


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