PCVS Direct Payments Support
PCVS Direct Payments Support Team provide a friendly, flexible support service for people in Peterborough who receive Direct Payments as part of their “care package”.
We offer free and independent advice and support. The Team has a strong understanding of social care in Peterborough, built on years of experience, working closely with Adult Social Care, Health professionals, charities, voluntary groups and other services.
Coronavirus update 16/4/2020
In accordance with Government advice, the PCVS office is closed until further notice.
All services are still operational via phone and email. Please see contact details below:
Direct Payments payroll
Direct Payments support
PCVS are also supporting distribution of funding in Peterborough through their existing infrastructure and knowledge of smaller groups who can mobilise an emergency response for distributing food, transport, and providing equipment.
Who to contact
Where to go
- Peterborough Council for Voluntary Services
Peterborough Council Voluntary Services, 32-34
- PE1 2EA
- This service is chargeable.
- Referral required
- Referral Details
Contact Peterborough City Council Social Care Department who will arrange to have your needs assessed.
If you have your own Support Plan, this will help you to explain your needs to the person who does the assessment. You can get help to draw up your own Support Plan from PCVS if you have a learning disability.
- Other notes
For an appointment, phone between Monday to Friday
Hours: 9am to 5pm Monday to Thursday, 9am to 12.00pm Friday
Who can get Direct Payments?
Anyone assessed by the council as having “eligible needs” for support, who is also able and willing to manage the Direct Payment, either alone or with support.
- Older or disabled people aged 16 or over
- People with long term illness, sensory impairment, mental health problems
- A carer assessed as needing support in their own right
- A person with parental responsibility for a disabled child
- Contact Telephone
- 01733 342683
- Contact Email
- Local Offer Age Bands
0 to 5 years
5 to 11 years
11 to 19 years
18 to 25 years