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Adults Fact Sheets - Information to help you stay independent, safe and well

This page includes the following Fact Sheets:

Home Service Delivery Team

The Peterborough City Council Home Service Delivery Team brings together teams across Adult Social Care and Housing. It focuses on keeping you living safely and independently in your home for as long as possible. The team provides a ‘one stop shop’ approach which looks at your ability to carry out activities of daily living and your physical home environment. The service brings together:

  • Reablement
  • Therapy Services (including sensory impairment and assistive technology)
  • Care and Repair Home Improvement Agency
  • Housing Programmes


Reablement is what we call short-term support which is designed to help you increase your independence at home. For example, you may need help at the moment with your personal care or to prepare meals.

Reablement Information Sharing Leaflet June 2020

The Reablement service uses an electronic system to store your records and this is called ‘Access Care Planning’. The Reablement Information Sharing Leaflet provides you with more information about this system.

Older people's day services 

The Peterborough day service offers a safe and friendly environment for older people who might be finding it difficult to get out and about, and need a bit of help and support.

How to make a compliment, comment or complaint about Adult Social Care

We want to hear from people who feel we have provided a good service and we always welcome suggestions on how we can make improvements.  We accept that we do not get it right all the time and when things go wrong we want to hear from you, so that we can put it right. Complaints and comments are important in helping us improve.