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Local Offer Parent Carer Participation

Family group

This is a new Local Offer webpage and was set up early September 2019 .

The page has been set up in response to parents who have requested their own page on the Local Offer, where they can find information on a range of areas and where they can interact.

We are unable to make this page interactive at the moment, but felt it best to start a page of information whilst we look into improving the 'participation' element.

In the meantime, if, as a parent, you want any information to be added, please email: 

Information on COVID-19 support can be found on the Local Offer COVID-19 - Information page and the SEN and Inclusion Services COVID-19 Support page. 

Local support groups can be found by using the search term 'COVID-19' in the search box at the top of the page.

Family Voice Peterborough

Family Voice logo

Second survey to measure the impact of Covid-19

Family Voice Peterborough last week launched a survey about the impact that Covid-19 is having on Parent-Carers and their children. We had a phenomenal response and 94 of you filled in the survey. We would like to thank you for taking part and are now requesting once more that as many parent-carers as possible to fill in this second survey in relation to current outbreak of Covid-19.

We are wanting to capture how things are changing for parent-carers so that we can share your experiences and concerns with the Local Authority to make sure the help goes where it is needed. We need to know how school closure has affected you and what issues you are currently experiencing in relation to the Corona virus, what the impact is and what you are concerned about in the immediate future. This data will be shared with Local Authority so that we can do our very best to continue to work in co-production with the LA and ensure that the parent-carer population and their children have the help and support that they need through this worrying time. Please answer all the questions as this information is vital to ensure that our children are getting the support they need at this time. We strongly urge you share this on social media and via any electronic means so we can get as many views as possible so that the LA can know the full extent of the issues that families are and will be facing in the coming weeks and maybe months. Thank you for your cooperation, we are stronger together!  

Take the survey by clicking here

Covid-19 update (27 March 2020)

As parent carers ourselves we appreciate how truly frightening and difficult this time is for all of you. As such we have arranged to operate a rota system for a helpline that parent carers can dial into if you need advice, sign posting or simply to hear someones voice. 
This will be available from 12pm - 3pm on weekdays by calling 07780586475, or alternatively you can email to request a call back.

Family Voice Peterborough

Family Voice Peterborough is a local registered charity who are actively seeking to improve services in all areas of the lives of children and young people with disabilities or additional needs. They support parents and carers of children and young people aged 0—25 years with a disability or additional needs.

Family Voice Peterborough send parent reps and trustees to attend strategic meetings in relation to various strands of the SEND reforms.

The service they provide includes:

  • Helping parents and carers engage with professionals across Health, Education and Social Care.
  • Facilitating participation in service delivery.
  • Providing a voice for parents at strategic level meetings
  • Holding informative events 
  • Helping parents and carers have access to the information about what services are available to them.
  • Signposting parents and carers to other agencies/ organisations who provide specific services that they do not.


To ensure parents and carers have a genuine influence in the shaping of services

  • Facilitate participation in service delivery
  • To raise awareness of unmet needs and ensure that parents and carers have the opportunity to raise issues and areas of concern
  • To work in partnership with all other statutory and voluntary organisations
  • To be a positive force to encourage and ensure that the local authority improves services for our children and young people
  • To be the strategic consultative body within Peterborough representing families of children and young people with disabilities and additional needs

You can contact Family Voice by completing their Contact form.

Family Voice Office Address:

105 Paynels
Orton Goldhay

Family Voice Telephone number: 01733 685510.


Family Voice produce a really good e-newsletter.  You can subscribe to it by completing their subscription contact form.

Their most recent newsletter is issue 4. In this issue they have quite a lot to let you know about. Also in this edition they are asking for fundraising support and also highlighting the many ways you can help.

SEND Is Everybody's Business Newsletter

On this tab you will find a link to our brand new Parent Carer Newsletter.  Please do take the time to have a look at it.

You can subscribe directly to the newsletter by clicking the 'receive updates' tab at the top of the webpage or by emailing

March/April issue of the SEND Update.

Surveys on the Family Voice Facebook page

Family Voice logo

Preparing for Adulthood - Independent Living 

his survey will be completed anonymously, the responses will be collated into a report which will be shared on our website and with professionals at Peterborough City Council. The raw data will not be shared in any form.

Here is the link to the survey if you wish to participate

Annual Survey 

The responses are collected anonymously and the raw data will not be shared with any third parties. The responses will be collated into a report which will be shared with relevant parties across Education, Health and Social care, as well as placed upon our website, in order to inform professionals of current issues affecting the lives and wellbeing of parent carers who have a child/young person with Special Educational Needs or Disabilities (SEND) in Peterborough. 

Here is the link to the survey if you wish to participate

Topics of importance

Family Voice Peterborough (FVP) has decided after some consideration, to adopt the National Network of Parent Carer Forums's (NNPCF) approach to raising issues of importance known as ‘talking points’.

FVP will listen to what topics parent carers feel are most important, evidence these concerns and collate them into specific ‘Topics of Importance’.

The ‘topics of importance’ will detail the issue under discussion, what is being said, any sources of evidence used to develop the ‘topic of importance, what messages will be given to key partners and possible recommendations for change.’

FVP will choose the ‘topics of importance’ based on evidence gathered through online surveys and social media polls, soft intelligence from face to face and online discussions and through other interactions with parent carers in coffee mornings at schools, focus groups, networking events. FVP will also look to find other innovative ways to engage with parents and listen to their concerns as not all parents make use of social media channels.

Parents on Panel

The first Topic of Importance to be published is Parents on PanelsThe Local Authority response has also been published.

Information and Communication

The second Topic of Importance is Information and Communication.   The Local Authority response has also been published.


The third Topic of Imprtance is COVID-19.  The Local Authority response has also been published 

Education and Communication During COVID-19

The fourth Topic of Importance is Education and Communication During COVID-19

SEND Strategy Information

Girl finger painting

You can find out more about the draft SEND Strategy on the SEND Strategy page.

Contact a family

Contact A Family

Contact a Family have published their most recent parent carer participation webinars online, these can be found at the following links:

All other recorded webinars can be found on the Contact a Family web page along with training videos and the latest reports on parent carer participation.

Council for disabled children

The Council for disabled children is an umbrella body for the disabled children's sector bringing together professionals, practitioners and policy-makers.

View their website

Tthe CDC Digest - The voice of the disabled children’s sector

View the September 2019 issue

View the October Newsletter

Important National Surveys for you to complete

The Council for Disabled Children

The Children and Families Act came into force in September 2014, heralding the biggest reforms to Special Educational Needs and Disabilities (SEND) in a generation.

At the time, our Director Dame Christine Lenehan said changes would take another generation to embed.

As we reach the Act’s fifth anniversary, we want to hear your views in our annual survey on the experiences, successes and challenges, and get your feedback on future priorities for SEND.
Click here to take part.