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Adults Information Service - COVID-19 information

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Coronavirus (COVID-19)

This page includes lots of useful information that will help you through the pandemic.  You can also find information on the Peterborough City Council website.

Government information

Gov.UK website 

The governments is sharing a wealth of guidance and advice about how to keep safe during the coronavirus pandemic. 

All advice and guidance is available on the GOV.UK website - Coronavirus (COVID-19): what you need to do

NHS Website 

Click on this link to read lots of NHS information on Coronavirus

Guidance for Carers

Government guidance for those who provide unpaid care to friends or familiy can be found by clicking on this link.

More information can also be found on the 'Caring for Someone in Peterborough' web page.

Click on this link to go to the 'Caring for Someone in Peterborough' web page.

Public Health England COVID-19 vaccination information

Public Health England COVID-19 vaccination - a guide for adults

This leafet explains about the COVID-19 vaccination, who is eligible and who needs to have the vaccine to protect them from Coronavirus.

Public Health England COVID-19 vaccination - a guide for adults

Why do I have to wait for my COVID-19 vaccine?

People most at risk from the complications of COVID-19 are being offered the vaccine frst. 

In the UK, there are two types of COVID-19 vaccine to be used once they are approved. They both require two doses to provide the best protection. Both have been shown to be safe and effective in clinical trials. An independent group of experts has recommended that the NHS frst offers these vaccines to those at highest risk of catching the disease and of suffering serious complications or dying from COVID-19. This includes older adults in care homes and frontline health and social care workers. When more vaccine becomes available, the vaccines will be offered to other people at risk as soon as possible.

View the Why do I have to wait for my COVID-19 vaccine leaflet

Caring Together support for carers to access COVID-19 vaccinations

Caring Together appreciate how important it is that people looking after a family member or friend get the coronavirus vaccination. They also know it can be very difficult for carers and those they care for to be able to go to appointments, for a range of reasons. This could be due to transport, needing someone to look after the person they care for or any other reason.

If you are a carer in Norfolk, Cambridgeshire or Peterborough who has challenges attending your appointment to have your coronavirus vaccination please contact Caring Together on 0345 241 0954 or email them on hello@caringtogether.org

A form to request support is available.

COVID-19 vaccine

You can find more information on the council website

I am a carer, how will you know to contact me to have my vaccination?

To be eligible as a carer, you need to either be in receipt of a Carer’s Allowance, and/or be the sole or primary carer of an elderly or disabled person who is at increased risk of COVID-19 mortality and therefore clinically vulnerable. 

Please contact your GP if you are a carer and have not been offered the vaccine yet.

Please note: you will need to be aged 16 or over for the PfizerBioNTech vaccine, or 18 or over for the OxfordAstraZeneca vaccine, to receive a vaccination

Social Care Staff and Personal Assistants

To help protect yourself get your COVID-19 vaccine as soon as you can. You can view relevant information here.

Public Health England COVID-19 vaccination information 

Public Health England COVID-19 vaccination - a guide for older adults

This leafet explains about the COVID-19 vaccination, who is eligible and who needs to have the vaccine to protect them from Coronavirus. 

Why do I have to wait for my COVID-19 vaccine?

People most at risk from the complications of COVID-19 are being offered the vaccine frst. 

In the UK, there are two types of COVID-19 vaccine to be used once they are approved. They both require two doses to provide the best protection. Both have been shown to be safe and effective in clinical trials. An independent group of experts has recommended that the NHS frst offers these vaccines to those at highest risk of catching the disease and of suffering serious complications or dying from COVID-19. This includes older adults in care homes and frontline health and social care workers. When more vaccine becomes available, the vaccines will be offered to other people at risk as soon as possible.

View the Why do I have to wait for my COVID-19 vaccine leaflet

Public Health England - What to expect after your COVID-19 vaccination

Like all medicines, vaccines can cause side effects. Most of these are mild and short-term, and not everyone gets them. Even if you do have symptoms after the first dose, you still need to have the second dose. The Public Health England - What to expect after your COVID-19 vaccination webpage gives more information.  A downloadable leaflet of this information in a variety of languages and large print is also available.

Caring Together support for carers to access COVID-19 vaccinations

Caring Together appreciate how important it is that people looking after a family member or friend get the coronavirus vaccination. They also know it can be very difficult for carers and those they care for to be able to go to appointments, for a range of reasons. This could be due to transport, needing someone to look after the person they care for or any other reason.

If you are a carer in Norfolk, Cambridgeshire or Peterborough who has challenges attending your appointment to have your coronavirus vaccination please contact Caring Together on 0345 241 0954 or email them on hello@caringtogether.org

A form to request support is available.

NHS COVID-19 vaccination information

View the NHS COVID-19 vaccination information web page

Public Health England What to expect after your COVID-19 vaccination

NHS Vaccine Information Video

NHS England have produced a video aimed at autistic people and people with learning disabilities. 

This video uses language which is easy to understand and may help answer some of the questions you might have about the vaccine. 

Peterborough Hub

The Peterborough Community Hub provides local support for our residents and will respond to individual offers of help or requests for support.

The Hub signposts people to local support provided through the voluntary and community sector, faith groups and businesses. It will also connect with and support mutual aid and other community-led initiatives. Parish councils and community groups in many areas are also offering direct support, and can also be contacted for help.

If you have no support network and need help sourcing food and medicine, or feeling lonely, please get in touch.

You can also search our directory and find an organisation near you who may be able to offer support.

Online: www.peterborough.gov.uk/coronavirus

Call: 01733 747474    Lines open: Mon-Fri 09:00-17:00

Test and Trace

User Friendly guide to Test and Trace in Cambridgeshire and Peterborough

Peterborough City Council and Cambridgeshire County Council have published a user friendly guide to the way the new NHS Test and Trace system will work locally, on behalf of the Health Protection Committee.

The guide which will be updated regularly, and you can download a pdf copy of the document by clicking on this link 

Peterborough City Council have launched a contract tracing service which will include following up on people who have tested positive for COVID-19. 

Council officers will initially make contact by phone, text or email asking people to call a local number – which earlier experiences in contacting shielded people, has been found to be more effective than a contact from a national number.  Anyone who is concerned by being contacted can call the council or local community hub to check the identity of the tracer on 01733 747474.

Visiting people in care homes

New care home visiting guidance

New government guidance been issued to support changes to visiting in care homes which start on Monday 8 March 2021. There are two types of visitor:

The Single Named Visitor

The government is asking all care homes to allow every resident to name one person who can come for a regular indoor visit. As far as possible this should remain the same person.  The named visitor will need to follow some important steps to reduce the risk of infection to the person they are visiting and to others in the home.

The Essential Care Giver visitor

Some residents may have a care or support need that cannot easily be provided by care home staff, or not without causing distress.  This might be help with washing and dressing where the resident becomes distressed unless it is done by a family member or friend.  Another example could be where the resident is refusing to eat unless they do so with a family member or friend present. These visitors will be able to visit more often in order to provide this essential care. They will have the same testing and PPE arrangements as care home staff.

Find out more here.

Highlights from the Hub newsletters

Easy Read guide to Coronavirus

You can find lots of easy read information on our Easy Read Coronavirus page

Supporting a person with a learning disability to wear a face mask

This video is for family members or carers of people with learning disabilities to help them understand why wearing a face mask is important, how to find a face mask that suits the person they support and how to help them  get used to wearing it.

Staying Healthy

Vivacity at home - At home exercises for everyone

These 'on demand' video fitness classes are available for you to paricipate in whenever you wish. They are all free

Online on demand fitness class videos

Your COVID-19 Recovery website

The NHS has created a website with lots of useful help and advice if you are recovering from COVID-19.  You can visit the NHS website by clicking this link 

A Guide to Health Checks and Coronavirus 

For Commissioners, GPs and Specialist Health Professionals 

What the Guidance says: 

  • GPs should continue to offer annual health checks to people with learning disabilities 
  • The health check should be offered on a face to face basis if it is safe to do so 

  • Where this is not possible, the health check could be conducted remotely, with as much of the physical review completed as is practicable in these circumstances 

For further information see the COVID-19 Primary Care Bulletin date 18 May 2020:  https://www.england.nhs.uk/coronavirus/primary-care/other-resources/primary-care-bulletin/may/ 

Practical things to consider: 

Who is a priority for a health check? 

For example: 

  •  People who missed their health check in 2019/20 
  • Those that are currently overdue 

  • Those with multiple comorbidities or who have had recent admissions 

 Preparing for the appointment: 

  •  Can parts of the health check be done prior to the appointment? 
  • Will the appointment be face to face or done remotely? 

  • How best to prepare for the appointment 

Ensuring you’ve been understood 

  • What information will people with learning disabilities and supporters need about the new way of doing things? 
  • Assessing mental capacity if using technology 

  • Agree the health check action plan and how to take this forward 

Staying Safe

Coronavirus (COVID-19) Beware of scams

You can find lots of information about Coronavirus scams on the councils, Coronavirus (COVID-19) Beware of scams webpage.

Click on this link to go directly to the Coronavirus (COVID-19) Beware of scams web page.

Fire safety in the home

Cambridgeshire Fire and Rescue Service have produced a leaflet that provides advice on how you can keep safe from fire whilst you stay at home.

Click on this link to download a pdf copy of the Fire Safety in the home leaflet

Financial Advice

£500 Grant Available to help people self-isolate

A £500 lump sum is available to those who are unable to work from home and will lose income by self-isolating.

Anyone who tests positive for Covid-19, or has been told they have been in contact with someone who has, now has a legal duty to self-isolate. Those that don’t risk a fine.

Claim from 28 September if you meet all the following criteria:

1 Have been told to self-isolate by NHS Test and Trace because you have tested positive for Covid-19 or have been in close contact with someone who has

2 Are unable to work, on a low income and receiving benefits

3 Will lose income; and will struggle to pay bills or buy food.

NHS Test and Trace notification, bank statement, and proof of employment or self-assessment returns will need to be provided. Payment is sent within 3 working days.

If you are not eligible but you require support contact The Peterborough Hub on 01733 747474.

Claim online at www.peterborough.gov.uk/selfisolationpayment

For further updates and information please check our website which will be regularly updated www.peterborough.gov.uk

Organisations are offering financial advice and assistance during the coronavirus pandemic. 

Various organisations are offering financial advice and assistance during the coronavirus pandemic. Please see below for individual services available.

The Money Advice Service has various information information available including:

Managing your finances during Coronavirus due to changing circumstances. More information is available here.

Coronavirus - what it means for you and your money. More information can be found here.

The Gov.uk government website provides a range of information depending on individual circumstances. See below for further information.

Coronavirus support for employees, benefit claimants and businesses. Further information is available here.

Coronavirus guidance for employees, employers and businesses. Further information is available here.

UC Universal Credit provides information about coronavirus and claiming benefits. Further information is available here.

Citizens Advice Bureau (CAB) The office is closed but you can make contact using this link.

CAB have also issued some guidance on rights to help people through the Covid-19 pandemic. Advice can be found here.

 

Information for Personal Assistants (PAs) and people receiving Direct Payments

On the attached document you can find lots of useful information about how to manage your Direct Payments during the COVID-19 pandemic.

The latest Government advice can be accessed here

Information and advice for PAs can be found on the PA Register page.

Mental Health advice

The Coronavirus pandemic means that life is changing for all of us for a while.

"Now We're Talking" 

Organisations across the county and Peterborough have joined forces to launch a wellbeing campaign to help people during the coronavius outbreak. "Now We're Talking" encourages people to get help if they are struggling with their mental health. The campaign highlights and directs people to the increased support available including:

Lifeline Plus

Lifeline Plus is a mental health and wellbeing helpline for people aged 18 and over living in Cambridgeshire and Peterborough is available Monday-Friday between 9am-2pm via freephone 0808 808 2121.

Lifecraft 

Lifecraft support those in mental distress are operate a helpline between 2pm-11pm and can be reached using the same freephone number as Lifeline on 0808 808 2121.

Qwell 

Qwell offers online wellbeing support, including educational and self help articles and peer to peer forums. For more information see their website by clicking on this link

Centre33

Centre33 offers mental health support for young people age 25. Click here to see more information on their website

Keep Your Head

The Keep Your Head website brings together all the mental health support available across the county. Click this link to open their website page.

You can read the article with all of the information listed above by clicking on this link.

The NHS Better health - Every Mind Matters

10 ways you can help improve your mental health and wellbeing if you are worried or anxious about the coronavirus

The nhs.uk website suggests 10 ways you can help improve your mental health and wellbeing if you are worried or anxious about the coronavirus. You can find more information by clicking on this link to go to their webpage.

Every Mind Matters

Having good mental health helps us relax more, achieve more and enjoy our lives more. Their Every Mind Matters webpage has expert advice and practical tips to help you look after your mental health and wellbeing.

Coronavirus and mental wellbeing

The impact and experience of the coronavirus (COVID-19) outbreak has been different for everyone, as has how we have reacted, but there's no doubt it's been a really difficult time for us all.

That's why it's so important to do what we can to look after our mental health and wellbeing – now more than ever – and to reach out if you need support. View this webpage for advice and articles

Get your Mindplan

Answer the 5 questions in this interactive quiz to get top tips and advice for you. Now tailored for the coronavirus (COVID-19) outbreak.

Start the Quiz

Disability and Sensory Impairment advice

Here you can find some key organisations offering support and advice in relation to coronavirus:

RNIB have put together guidance on how blind and partially sighted people can be guided safely during social distancing.

Sense.org.uk has compiled some useful information about how to stay safe during the Coronavirus pandemic.  This includes subjects such as understanding and recognising symptoms, how to stay safe and explaining social distancing. Further information can be found here.

National Autistic Society has captured the latest updates and information on coronavirus along with resources and tips for autistic people and families. Further information can be found here.

The Deaf Health Charity Signhealth is making sure coronavirus information is available in British Sign Language. Daily updates can be found here.

Guide Dogs have suspended all face to face services, however they have launched a telephone advice line for adults and parents of children and young people who may be concerned about Covid-19.  This is a new service and open for calls between 10am and 4pm. They also have a local office in Peterborough which covers Norfolk, Suffolk and Cambridgshire, including Peterborough. Further details are available by visiting our webpage here.

RNIB have highlighted 5 ways they can support you during COVID-19 including their helpline.  Details relating to what is available can be found here.

New British Sign Language (BSL) Videos

DWP have produced a range of BSL videos on coronavirus and benefit changes.  These include new content for Universal Credit and Statutory Sick Pay.  You can view these videos on the DWP YouTube Sign Channel here.

End of Life care

Cambridgeshire and Peterborough Clinical Commissioning Group have issued guidance round the main services in the Cambridgeshire and Peterborough area to offer support for people who have lost someone. The guide is available here.

Hospice UK. Very clear guidance for families on caring for a dying relative at home with COVID-19.

Thorpe Hall (Peterborough) support for individuals and family members including telephone counselling and advice and signposting.

Free downloadable easy read resources, including a guide called ‘When Someone Dies from Coronavirus: a guide for families and carers’,

Marie Curie 'Coronavirus (COVID-19) if you’re affected by terminal illness’ guidance is also relevant to individuals directly impacted by COVID-19.

You can find more information on the End of Life Care page.

Humanists UK - help people deal with difficult times and focus on helping people to manage grief when normal grieving rituals are disrupted due to Covid-19.  Further information is available on their website.

COVID-19 Information in Community Languages

Written Information:

Doctors of the world – written information in 36 languages  (with more being added)

Roma Support Network has this video on their website https://youtu.be/lL1blJJeITk

Spoken information:

The Ask Doc BAME Health organisation has developed spoken covid-19 advice based on NHS England advice. New languages shared via Twitter @askdoc1. 


Bengali - https://youtu.be/xYw-MaWes08

Frenchhttps://youtu.be/0AY_BzKh2RQ

Turkishhttps://youtu.be/3JcVuSWGq34

Spanishhttps://youtu.be/oIsQcL-NU6Q

Mirpuri -https://youtu.be/xWUySSQDHSw

Mandarinhttps://youtu.be/A9yHzkv_Xeo

Germanhttps://youtu.be/C2tlEt7d8lk

Farsihttps://youtu.be/ttUeLYFwxfY

Urduhttps://youtu.be/_4Z38vtMVDc

Punjabihttps://youtu.be/DU_Ztmp93Ho

BBC Asian Network - videos on vaccines scams

The BBC Asian Network has created some videos on vaccines scams. The videos are available in UrduSylhetiPunjabiTamil and GujaratiYou can also find these on the BBC news website.

 

Mental Capacity and Dementia

There are many Mental Capacity and Dementia Services but here are some key organisations offering support and advice in relation to Coronavirus:

The Government has published guidance around looking after people who lack mental capacity during the Coronavirus Pandemic. Guidance details can be found here.

Resources for better communication with people with dementia

Please find below some links to helpful easy to read resources for better communication with people with dementia.

https://www.dementiauk.org/communicate-with-someone-with-dementia-remotely/

Alzheimer's Society have identified support information for people living with dementia. This includes advice for individuals living alone with dementia, supporting a person with dementia from a distance along with activity ideas. Further information can be found here.  

Common questions about coronavirus and dementia answered

The Alzheimer's Society have answered a variety of questions from people affected by dementia, which you may find helpful during the coronavirus outbreak.

Read Their responses to questions such as  'Where can I find out about activities to keep someone with dementia from getting bored?' and 'How can I stay in touch with my mum, now that I can’t visit her care home?'.

Read the frequently asked questions

Dementia UK is offering support and advice about concerns for caring for someone with dementia through the coronavirus pandemic. Contact details and advice can be found here. 

Caring for Someone

I am a carer, how will you know to contact me to have my vaccination?

You can view more information on our Coronavirus (COVID-19) Vaccination web page

Unpaid carers 

You can find more information on our Coronavirus (COVID-19) Vaccination web page 

Are you a carer to a relative and require PPE?

If you are a carer to a relative and require PPE, you could be entitled to free PPE until The end of June 2021. 

All you need to do is send an email to ppe@cambridgeshire.gov.uk and we will send you a quick order form to complete and return. 

You will be able to collect your PPE from one of our PPE Hubs in the County – these are based in

  • Peterborough 
  • Huntingdon
  • March
  • Cambridge (Trumpington) 

More details of these locations will be sent back to you following receipt of your order form.

Coronavirus - Information for carers

If you're providing unpaid care for a family member or friend, we recognise that you might be worried about the effects of COVID-19 on both you and the person you're caring for.

We're keen to support you if you are providing unpaid care for family or friends who, due to illness, disability, a mental health problem or an addiction, cannot cope without your support.

It is important to us that you get the help and support you need during these unprecedented times - for example, someone to help with your shoppping or housdehold chores, someone to talk to if things get too much or how to manage if you or the person you're caring for develop COVID-19 symptoms.

If we can help in any way, please complete the 'I Need Help' form.

Caring Together support for carers to access COVID-19 vaccinations

Caring Together appreciate how important it is that people looking after a family member or friend get the coronavirus vaccination. They also know it can be very difficult for carers and those they care for to be able to go to appointments, for a range of reasons. This could be due to transport, needing someone to look after the person they care for or any other reason.

If you are a carer in Norfolk, Cambridgeshire or Peterborough who has challenges attending your appointment to have your coronavirus vaccination please contact Caring Together on 0345 241 0954 or email them on hello@caringtogether.org

A form to request support is available.

Below are some useful links to information that can support you as a carer:

The Carers UK website has advice about Coronavirus for carers

Dementia UK has information for families looking after someone with dementia

The Alzheimers Society can provide telephone support for carers of people with dementia.

 The NHS Every Mind Matters website has tips on managing anxiety around Coronavirus.

What If? scheme has been extended to carers of all ages across Cambridgeshire and Peterborough

If you are unable to look after the person you care for there is support available.  Emergency support can be provided to the person you care for, in the event of you being unable to care because of a sudden illness, accident or other unplanned event.  In both Cambridgeshire and Peterborough you can register for the What If? Service. The service is available for up to 72 hours and operates 24 hours a day, 7 days a week, every day of the year. You can access the service through Caring Together.

More information and support for carers can be found on the Caring for Someone in Peterborough page.

COVID-19 Back to education bursary fund

As a result of funding from the United Grand Lodge of England, administered through the Masonic Charitable Foundation and the Provincial Grand Lodges of Cambridgeshire, Norfolk and Suffolk Freemasons, Caring Together are offering a support fund for young carers and young adult carers to help address the educational impact of COVID-19. This aims to reduce the impact that the coronavirus pandemic has had on education and the transition back into education post lockdown.  Further information on available grant funding can be found here.

Caring Together Virtual Carer Clinics

Caring Together understand that for carers the need for information and support doesn’t stop at 5pm on a Friday. So in addition to adding more resources and information for carers to their website, and with their Listening Ear service able to provide some telephone support during evenings, they are running virtual carer clinic sessions on Zoom on the first Saturday of each month.

Carer clinics give you the opportunity to receive one-to-one support from an experienced carer adviser. You will be able get information and advice that is specific for you, and to explore what support is available to help you as a carer in your caring role.

These will be available from 10am-1pm with slots lasting 50 minutes each.

Dates available are:

·        Saturday 9 January

·        Saturday 6 February

·        Saturday 6 March

If you would like to book a time to speak to one of their carer advisers call 0345 241 0954 or email hello@caringtogether.org 

Carers UK report on care during the pandemic.

Carers UK have published a report on care during the pandemic. Read the full report called Caring behind closed doors: six months on The continued impact of the coronavirus (COVID-19) pandemic on unpaid carers.

Feedback from COVID-19 surveys

Healthwatch survey image

Your health and care during Covid  - Healthwatch England report

Over 1,000 people responded to this survey and shared their experiences. 

This final Covid report highlights the health and care struggles of some of the most disadvantaged in our communities. 

Click on this link to go to their website to find out more about health and care struggles during the pandemic

Click on this link to go directly to a pdf of the 'Your care during Covid' report

 

Feedback