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Mental Health (Local Offer)

Family with little girl and professional

Mental Health

All of us, children, young people and adults have mental health and it is important to look after it, like we would any other part of our body.  If you are having mental health problems though, you're not alone. One in four of us will have problems with our mental health at some point in our lives; but there are lots of things that you can do to keep your mind healthy and well.

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT)

 provides child and adolescent mental health services for children and young people up to age 17 who are experiencing mental health and/or emotional problems and their families.  Children with a diagnosis of Autism, ADHD or a moderate to severe learning disability can access mental health support from the Neurodevelopmental Service, CAMHS up to the age of 18 years.

If you have concerns about a child (without a neurodevelopmental diagnosis) under the age of 17 you will need to ask your GP to refer your child to these specialist services. For youngsters up to the age of 18 years with a neurodevelopmental diagnosis you can seek a referral from their GP or school.

If you are 18 or older then will need to ask your GP to refer you to adults’ services. 

Information on COVID-19 support can be found on the Local Offer COVID-19 page.  Local support groups can be found by searching on 'COVID-19'.

Mental Health crisis

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) have a First Response Service (FRS) for people of any age who are distressed, worried about their mental health or experiencing something that makes them feel unsafe. It provides 24-hour access, seven days a week, 365 days a year, to mental health care, advice and support.   

Find out more about the First Response Service. 

Suicide - help for individuals and families

STOP Suicide is an award-winning suicide prevention campaign which reaches across Cambridgeshire and Peterborough. It is led by the charitiesMindand Lifecraft in Cambridgeshire, Peterborough and Fenland

Whatever the mental or physical health diagnosis, if the person you care for has talked about suicide it’s important you take them seriously. In a crisis, help is available 24/7 from the Samaritans on 116 123. In an emergency, call 999.

The Zero Suicide Alliance offers free onlinesuicide prevention training which takes just 20 minutes to complete. Offering the right type of support to someone who is feeling suicidal is crucial.

Grassroots is a suicide prevention charity. 

CALM Helplineis dedicated to preventing male suicide and offers confidential emotional support for men through their helpline. Telephone: 0800 58 58 58. Calls are free from landlines and most mobiles. Webchat (5pm-midnight).

Papyrus Hope line UK is a national confidential helpline for young people at risk of suicide. Telephone: 0800 068 41 41 

Maytree Sanctuary is open to anyone in a suicidal crisis for a one-off short stay in a safe place. The service is free, and it is open to anyone in the UK. It offers a quiet place to reflect and time to talk in confidence. Telephone: 0207 263 7070

LivingWorks, a leading provider of suicide-alertness training, advises following the acronym TALK: 


Someone who is feeling suicidal will be telling you how they feel but perhaps not very directly so be aware of the signs and learn to read them. Do not dismiss them or trivialise them 

A – ASK 

If you think someone is considering suicide always ask them. You can’t give them the idea of suicide simply by asking, and it is important that you do ask. If they say ‘no’ you haven’t lost anything, and if they say ‘yes’ you have a chance to help. 


Don’t rush them or judge. Tell them ‘this is important’. Don’t try to offer solutions, just listen. Listening stops people feeling alone, gives hope and provides emotional release. 


Don't promise secrecy, but don’t leave someone feeling suicidal on their own. Keep yourself and them safe. 

Most people who feel suicidal simply want to end their pain, not their life. Many people who have had suicidal thoughts and/or made a suicide attempt look back later and say they are glad to have survived and that the right intervention at the right moment made all the difference. There is nothing inevitable about suicide. It is often a question of knowing how to help and supporting someone through a crisis. 

Keep Your Head

Keep Your Head logo

Growing up and moving into adulthood can be challenging.

This can affect how you feel and have an impact on your well-being and mental health.

Visit the Keep Your Head website which brings together good reliable up to date information on mental health and well-being for children and young people, parents/carers and professionals.


Kooth logo

Whether you're feeling sad, anxious, or finding life hard, know that you are not alone.  Kooth is a community to support young people.  Find out more here.

Centre 33

Centre 33 logo

Supporting young people up to the age of 25 with mental health, caring responsibilities, housing, sexual health and more.   Find out more on the Centre 33 website,

How are You Peterborough? website

HAY logo

H.A.Y. (How are you) Peterborough are bringing together everything in Peterborough that promotes positive mental health. From a friendly ‘how are you’, to activity groups and much more – it’s all taking care of our mental wellbeing.

Mental health isn’t something that is good or bad; it’s a continuum, a sliding scale, a constantly shifting state for each and every one of us. We all have mental health and so we all need to take care of our mental health – we don’t wait until we’re physically under the weather to do things we know are good for keeping us physically healthy and the same should be true of our mental health.

H.A.Y. Peterborough put a spotlight on all those things going on in the community that are good for our mental wellbeing.

Visit the H.A.Y. Peterborough website to find lots more detail.


YOUnited offers help to children and young people with their emotional wellbeing and mental health registered with a GP in Cambridgeshire and Peterborough.

It is available to those up to the age of 25 and offers a range of support including therapies, counselling and guided self-help.

Referrals can be made to YOUnited by a GP or any professional working with children or young people.

All referrals are triaged and assessed by specialist staff from YOUnited who then work with children and young people, as well as their family or carers if necessary, on the best pathway to support their needs.

The YOUnited referral hub only accepts professional referrals.Young people between 17 and 25 can self-refer to Centre 33.

YOUnited is a partnership involving: Cambridgeshire and Peterborough NHS Foundation Trust, Cambridgeshire Community Services NHS Trust, Centre 33, and Ormiston Families. Young people have been instrumental in helping co-design the service.

Lifeline Plus

A mental health and wellbeing helpline for people aged 18 and over living in Cambridgeshire and Peterborough is available Monday-Friday between 9am-2pm via freephone 0808 808 2121


Lifecraft support those in mental distress are operate a helpline between 2pm-11pm and can be reached using the same freephone number as Lifeline on 0808 808 2121.


Qwell offers online wellbeing support, including educational and self help articles and peer to peer forums. For more information see their website


The website suggests 10 ways you can help improve your mental health and wellbeing if you are worried or anxious about the coronavirus. Find further information here.

Additional resources and where to access services

Find some additional resources and where to access services below:

Emotional Health and Wellbeing Services - C19 Mental Health Reources

Emotional Health and Wellbeing Services - C19 Parents Mental Health Resources

Emotional Health and Wellbeing Services - C19 Schools Mental Health Resources