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Support, Advice and Information for Parent Carers and Carers (Local Offer)

Young mum with baby being handed some information

As parents and carers, we tend to focus on meeting the needs of our children, young people and family members. 

This section of the SEND Information hub (Local Offer) is all about support and information that may be of use to you as carers.

You can also find lots more information on the Adults Caring for Someone in Peterborough page.

Could you use your experiences as a Parent Carer to support other disabled children or young people and their families?

If you are looking to increase your working hours, re-enter the world of work, or are looking for flexible part-time opportunities, becoming a Link Carer can provide you with the chance to use the skills and experience you have developed while caring for your own child or young person. 

Link Carers are registered Foster Carers, which means we will support you throughout your assessment process and provide you with opportunities to take on flexible, paid work in your own home. Hours are flexible: one weekend a month, one night a week - it’s entirely up to you. Becoming a Link Carer means you can use the valuable skills you developed while bringing up your own child to support families going through similar experiences. 

Please free to share with friends and family you think might be interested in this opportunity. 

For further details: 

Caring Together

Caring Together logo

Caring Together

Caring Together support carers of all ages and provide services such as:

  • Carer helpline
  • Family carers prescriptions
  • Listening ear service
  • Counselling service
  • Carers magazine and bulletin
  • Carer learning opportunities – a 6-week online peer support course for carers
  • Opportunities to share your views
  • Transition planning for parent carers of young people approaching 18
  • Emergency planning (carers of under 18s)
  • What if? contingency plans (carers of over 18s)
  • Carers cards to identify you as a carer
  • Specific support and advice for parent carers including a carers hub for parent carers of teenagers and young adults with complex needs

Find out more here.

Caring Together learning opportunities for parent carers

Are you a parent carer to a young person who is approaching adulthood?

Then Caring Together parent carer learning opportunities are for you. They have developed a comprehensive programme of learning opportunities, on a wide range of topics, that are designed to give you information and practical skills to help in your caring role.

You can find more information in their leaflet. Parent carer thrive - A programme of learning opportunities to support you in your caring role.

Caring for someone who is over 18 years old

Peterborough Guide to Independent Living

Guide to Independent Living

You can find lots of useful information to support you as a carer in the Peterborough Guide to Independent Living.

You can view it online here

To obtain a hard copy of the Guide to Independent Living in Peterborough, please contact the Adult Early Help Team at Peterborough City Council on 01733 747474.

You can find more information on our Adults Caring for Someone in Peterborough page.

Family Voice Peterborough

Family Voice logo

Family Voice Peterborough

Family Voice is Peterborough’s parent carer forum and can offer:

  • Information, signposting, advice, support
  • Various groups – topic based and more general
  • Training type sessions
  • Seek and share views with local authority, health and others
  • Family based trips and activities
  • Volunteering opportunities

Family Voice Training Programmes, including

  • Expert Parent Programme Parent Participation
  • Challenging Behaviours

For more information you can visit their website, call 01733 685510 or email

Find out more here.

SEND Partnership Service

SEND Partnership Service

The SEND Partnership Service offers the following services:

  • Impartial advice and information about Special Educational Needs
  • Help for parents, children and young people to navigate through the Special Educational Needs process
  • Help for parents about their rights to make sure the educational needs of their child are met
  • Help for parents to work with schools, education, children’s services, health and other professionals
  • Information for parents about other support services and organisations
  • Help for parents to resolve disagreements

Find out more on their own page.

Healthwatch Peterborough

Healthwatch Peterborough logo


Healthwatch Peterborough covers Peterborough and works together with Healthwatch Cambridgeshire as part of the same organisation.

  • Healthwatch purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf
  • They share information, give general advice and can help with finding services
  • Healthwatch run a Carers Partnership board (l for all age carers of adults and children)

Children and Family Centres

Barnado's logo

The Children and Family Centres in Peterborough are a ‘one stop shop’ for families with children under five. 

They offer easy access to health and family support, information and advice, help with finding jobs and training, drop-in sessions and activities, and information and about local childcare and early education.

Find out more here.

Little Miracles

Little Miracles logo

Little Miracles

Little Miracles is a charity that supports families that have children with additional needs, disabilities and life limiting conditions

  • A place to play, laugh and create friendships
  • Access to advice, support and care
  • Reduce this isolation
  • Ensure that families get the support that they need to support their families fully
  • Activities and Family Support Workers
  • Support the whole family including parents, carers, the child with additional needs as well as the siblings and any family can receive support even before they receive the formal diagnosis
  • Little Miracles can support parents apply for and complete applications for Disability Living Allowance and Personal Independent Payments

Find out more here.

Local Support for Young Carers and Young Adult Carers

Young carer

Centre 33

Centre 33 support Young Carers up to the age of 18 across Cambridgeshire and Peterborough.

They provide:

  • A Young Carers needs assessment
  • Information, advice and support
  • Opportunities to meet up with other Young Carers
  • One to one support
  • Groups in primary and secondary schools and other places across Cambridgeshire
  • Regular activities and events
  • Support during transitions such as changing schools, starting college and independent living
  • Centre 33 also provide information, support and advice to young people around other things like housing, food, sexual health, money, jobs , benefits and emotional support.  

Find out more here.

Caring Together

Caring Together provide support to young carers and young adult carers including:

  • Opportunities to meet and spend time with other young carers
  • Activities and breaks from caring
  • Support to spend quality time with your sibling
  • Supporting schools and colleges to become carer friendly
  • Helpline
  • Find out more at the website, by calling 0345 241 0954 or email

Find out more here,

Technology Enabled Care

Man with smart tracker watch

The use of Assistive Technology can support independence and safety for people of all ages as well as providing reassurance and support to carers and family members.

The TEC team can, where appropriate, loan assistive technology to people.  You can contact them yourself to find out more and request a referral.

Find out more on the Technology Enabled Care page.

Assistive Technology Smart Flat - Peterborough

A new Assistive Technology flat, designed to showcase how the latest technology can support independent living, is now open at Kingfisher Court, Stanground, Peterborough PE2 8NZ.

The equipment is fully operational from voice activated bed sensors, to property exit sensors and medication reminders. The Lifeline personal alarm system is also live so you can see how the control centre responds to calls.

You are welcome to come along and visit the SMART flat by appointment. To book a time slot please call Peterborough City Council on 01733 747474 (option Adult Social Care) or email: giving your name, address and phone details. 

We look forward to seeing you.

Looking after your own health and wellbeing

Grandparents and children

You can find lots of useful information on our Adults Health and Wellbeing pages.

How Are You? – wellbeing activities and information

  • Local networks and information about a range of activities, groups, support opportunities, informal and informal to support with well being
  • Bringing together everything in the local community that is good for mental wellbeing

Use this link to find things near you in Peterborough: How Are You (H.A.Y) Peterborough (

There are also How Are You websites for the Fenland and Huntingdon areas.  For most of the things you don’t have to live in the area to get involved so do browse a little bit further afield if you wish.

How Are You (H.A.Y) Fenland (

How Are You (H.A.Y) Hunts (

Healthy You

Healthy You is a free service for Cambridgeshire and Peterborough residents who are looking to make changes to their lifestyle. So, whether you want help to stop smoking, lead a more active lifestyle, lose some weight, or simply take advantage of the NHS Health Checks we offer, Healthy You, funded by Cambridgeshire County Council and Peterborough City Council can help.

Find out more here.

Money and Benefits


You can find lots of useful information on the Money and Benefits pages.

National Carers Organisations

Carers UK online support

  • We’ve teamed up with Carers UK to give carers in our area access to a wide range of digital tools and essential resources that may help make their caring situation easier.
  • elearning to help you to build strategies to support wellbeing and the impact of stress
  • Wide range of topics covered include nutrition, building resilience, working and caring
  • How to cope with experiencing loss
  • Create an account at the Carers UK website using the free access code: DGTL3385
  • The Carers UK website also has general information and advice

Contact – for families with disabled children (aged 0 – 25) 

Contact are a national organisation who offer a range of information, advice and support to parents and carers of disabled children and young people.

  • Info and advice
  • Benefits and money, family life, relationships, work, childcare
  • Listening ear service
  • Workshops and events
  • Info about preparing for adulthood
  • Help line 0808 808 3555

Find out more here.