Compliments, comments and complaints (Adults)
Adult Social Care compliments, comments and complaints Peterborough City Council is committed to providing high standards of service. You can help us to do this by telling us when we do something right or when things go wrong. Most complaints can be resolved locally, by…Recognising Abuse and Reporting Concerns (Adults)
Recognising Abuse and Reporting Concerns We are dedicated to ensuring that the safeguarding of adults with care and support needs is a key priority. Everyone has the right to live a life free from abuse and neglect. If you believe someone is being abused or is at risk…Staying independent (Adults)
Living independently - for longer Most people over the age of 85 are able to remain living independently in their own homes in Peterborough. There are lots of things you can do remain living independently in the community for as long as possible. This page …Local Account - How we spent our money
Total budget Adult Social Care total budget for 2022/2023 was £84.8m. Spend Main areas of spend were: Staffing - £10.2m Contracts for services (eg mental health and community equipment) - £8.7m Care packages - £65.9m 78% of the budget was spent on direct care provision. Income Income received from grants, NHS…Information and Advice (Adults)
Information and Advice Peterborough City Council is committed to developing and providing good quality information and advice for existing and future users of our services and their carers and families. You can find lots of useful information here on the Peterborough Information Network. This page…Housing Options (Adults)
Housing Options You should be able to stay in your own home for as long as you want. You can find lots of helpful advice on remaining at home on our Staying independent pages. To find out how well your home suits you, you can…Compliments and Complaints (Local Offer)
We want to ensure we provide high standards of service. You can help us to do this by telling us when we do something right or when things go wrong. If you want to make a compliment or complaint, please first contact the organisation or…Adult Social Care for young people aged 18 plus (Local Offer)
Support from adult social care When you are over 18 years old any social care support you might need is organised by adult social care. If you have been getting care and support from children's social care services, you may be eligible for support from…Customer Surveys (Adults)
Adult Social Care Customer Surveys All councils with social services responsibilities are required to undertake an annual survey of service users and a biennial survey of carers. On this page you can find links to the latest national and local results.